Action 3: Consider charging the case with an alternate charger and cable. If the case still doesn't demand, it is possible that the situation itself is defective. You should mail it to us and organize the alternative at the earliest opportunity.
Move 2: Make sure the ANC is about to the maximum degree. Within the app, move the slider towards the far correct to enhance ANC. Alternatively, double-tap any earbud and keep for 3 seconds to reset them.
Step 2: Clean up the charging ports on both the earbuds and the situation to remove any particles Which may interfere Using the relationship.
Stage 2: Inspect the microphone holes for just about any blockages attributable to Dust. If existing, gently thoroughly clean them which has a comfortable cloth.
Move 3: Make sure the earbuds are worn properly. Placement them so which the microphone holes aren't pressed in opposition to the skin or obstructed.
If these actions will not solve The problem, the earbuds might be faulty. Be sure to return them to us, and we will organize to get a replacement instantly.
Stage three: Ensure the earbuds are In the charging scenario when trying to alter the lighting influence.
Action two: Peel off the protective movies around the earbuds and set them into the case to recharge for approximately 30mins.
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Action 1: Be certain that the facility adapter and USB Kind-C cable are securely linked. Step 2: Make an effort to demand another product using the exact same charger and cable. If one other gadget also fails to charge, The difficulty can be With all the charger or cable, and They could have to be replaced.
If these measures will not solve The difficulty, the earbuds may be defective. Please return them to us for the replacement as quickly as possible.
Move two: Refer to the user handbook to Identify the precise space close to your ear for your wide place tap and Keep to the provided tapping Guidance.
Stage 3: Inspect the speaker grilles for obstructions brought on by Dust or particles. If current, clear them cautiously.
Phase 3: In case the functionality still isn’t responding, change the match of the earbuds to ensure They may be securely placed website in the ear canal.